User Data Deletion
Want to delete your Ambisius account and data? Here's what you need to know.
⚠️Important - Read This First
- Data deletion is permanent - you cannot undo it or recover your data
- Everything will be deleted - your apps, business data, and account information
- Team members lose access - anyone you invited won't be able to use your apps anymore
- Takes up to 90 days - for complete deletion from all systems including backups
📥Before You Delete - Export Your Data
Don't lose your important information!
- Log in to your account
- Go to Settings → Data Export
- Download your data (CSV or Excel format)
- Save it somewhere safe
🗑️How to Delete Your Account
Option 1: Delete It Yourself (Fastest)
- Log in to Ambisius
- Go to Settings → Account
- Click Delete Account
- Enter your password
- Click Confirm Deletion
Done! You'll get a confirmation email.
Option 3: WhatsApp Message
Message us on WhatsApp:
[Your WhatsApp Number]
Just say:
DELETE MY ACCOUNT AND DATA
We'll verify your identity and process your request within 7 days.
Option 2: Email Us
Send an email to: deletion@ambisius.com
Include:
- Your name
- Email address on your account
- Phone number (if you registered with WhatsApp)
Example:
Subject: Delete My Account
Hi, please delete my account and all my data. Name: [Your Name] Email: [your.email@example.com] Phone: [Your Phone Number] ThanksWe'll process it within 7 days.
⏱️What Happens Next?
💾What We Keep (Required by Law)
We have to keep some things for legal reasons:
- Payment records (7 years) - tax and accounting laws
- Fraud prevention data (5 years) - to protect our platform
- Anonymous statistics - can't be linked back to you
🤔Not Sure? Try These Instead
Just Taking a Break?
Deactivate your account - keeps your data but turns off your account temporarily
Go to Settings → Deactivate Account
Want to Save Money?
Switch to Free Plan - keep your data, stop paying
Go to Settings → Billing → Change Plan
Need to Clean Up?
Delete specific data only - remove old records without closing your account
Delete individual apps or records instead of everything
✅Ready to Delete?
Final Checklist:
- ✓I exported my important data
- ✓I canceled any paid subscriptions
- ✓I told my team members
- ✓I understand this is permanent
- !I'm sure I want to do this
Last Updated: February 11, 2026
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